BEC

This part in each Listening Test paper contains three telephone conversations. There is a short incomplete form in the Question Paper for each telephone conversation. The incomplete form contains 4 spaces which you should fill in as you listen to the conversation.

    You should listen very carefully to each conversation, especially names, numbers, and simple facts. While you listen, look at the form and write the appropriate word or figure as soon as you hear it spoken. Don t waft until the end of the conversation before you start writing. This is a test of your
ability to identify words and short phrases rather than a test of your memory.

    Read the form to obtain or follow the gist of the telephone conversation as you hear ft. Frequently, the same or similar words and phrases will be used. Almost all the information you will hear is given in the same order as that appearing in the form in your question book.

    If you think you have missed a piece of information, don t worry. Above all, don t look back at the words and phrases in the form. Try to find the present place in the form as quickly as possible. Remember that you will hear the conversation again to enable you to check all the information. Sometimes you can glance ahead at a heading in the table. This approach will help you to recognise the word, number or phrase to write in the form when you hear ft in the telephone conversation.

    The conversations may include simple information for messages, notes and diaries as well as enquiries, requests, invitations, orders, complaints, plans, bookings, arrangements, and confirmation of requests and arrangements.

    In the following example, candidates hear a woman asking to speak to another woman who has left her office. She gives the man who answers the phone a message for the woman. Although there are three telephone conversations in Part One, only one is given here as an example. Note that the instructions have been slightly aftered here to take account of this.

    You hear.

    You will hear a telephone conversation. Write down one word or number in the numbered spaces on the form below.

    M: Happy World Import Company.

    F: Good afternoon. Could I speak to Mrs Chan, please?

    M: I m afraid she s already left the office today. This is Paul Smith, her assistant. Could I give her a message?

    F: This is Anna Shaw. S-H-A-W. This is about her planned business trip to Europe.

    M: I ll just make a note of that. Mrs Chan s trip to Europe.

    F: Yes, we ve just heard from our agents in Paris.

    M: You ve heard from your Paris agents. Got it. What s your number,please?

    F: 9 double7 31.

    M: 9 double7 31. What s the best time to call?

    F: Any time between 8.30 am and 12 noon.

    M: Good, I ll give Mrs Chan your message first thing tomorrow morning.

    F: Thank you. Goodbye.

    You read.

    You will hear a telephone conversation.
Write down one word or number in the numbered spaces on the form below.

    MESSAGE

    To: Mrs Chan

    From: 
    (1) Anna………Shaw……… Re your business trip to-
    (2) ………Europe………Action required: Phone 
    (3) ………97731………any time between
    (4) ………8.30……… am and 12 noon

    This part consists of two sections, each consisting of five short pieces (ie talks). You are required to listen to each talk in order to find out:-

    either who the speaker is (eg the speaker s job, role, etc) or what the speaker is talking about (eg the topic) or what the speaker is doing (eg refusing, complaining, apologising) or what the speaker is expressing leg disappointment, doubt, surprise) or how the speaker is doing something (eg travelling) or why the speaker is phoning (ie the purpose of the call) or who the speaker is talking to (eg the manager, an accountant) or where the piece takes place (eg in a factory, in an office, in a bank)


    This part is similar in many ways to a multiple-choice item: you have to choose the correct answer from a box containing 8 possible answers. 5 of these answers are correct but 3 are included as distractors. A distractor may at first glance seem to be correct but on later examination it is seen to be wrong. Consequently, R is very important that you check each of your answers very carefully indeed.

    For example, because you hear the first speaker talking about a computer, you may at first be tempted to choose B a technician as the correct answer for number 1 in the following example. If you listen carefully to everything Speaker 1 says, however, you will realise that the correct answer is D a salesman .

    Since each answer in the box can be used only once, the number of choices with which you are faced becomes smaller as you progress through the question. Remember also that you will have a second chance to listen to the five pieces, and so you can check each answer then.

    Each short piece which you listen to in the following example is concerned in some way or other with computers.

    Although there are always two sections in Part Two, only one section is given here as this is considered adequate to provide a good idea of the kind of test included in this part of BEC2.

    You hear.-

    Section 1. Questions 1 to 5.

    You will hear five short pieces. For each piece, decide who the speaker is. Write one letter A - H next to the number of the piece. You will hear the five pieces twice.

    Speaker 1

    Just a moment while I make a note of your order. I m very pleased that you think the computer I ve been demonstrating will meet your needs, and I confirm that I m happy to offer you 15% discount. I m sure you ll be very happy with the computer.

    Speaker 2

    I ll just look at all your details on my computer. Ah, I can now see from thescreen that you had a similar complaint about six months ago. Did you takeall the tablets which I prescribed at the time?

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