跟单员

2014年跟单员考试综合辅导：货物毁损对话

货物毁损

A-bargainer B-buyer C-inquirer

A: Yes, may I help you?

有什么事吗?

B: We got a damaged shipment from you.

你们送来的货有损坏。

A: Was the damage extensive?

坏得很多、很严重吗?

B: I’d say about half of the shipment is unusable.

我看大概有一半的货不能用了。

A: We’ll send someone right away to look at it.

我们会马上派个人去查看。

B: Good, we’ll be expecting him.

好，我们等着他。

…

A: How bad was the damage?

损坏情况如何?

C: One packing case was crushed.

有一个箱子全压坏了。

A: Was all the material in that case destroyed?

箱里的东西都毁了吗?

C: I don’t think any of it can be used.

我看都不能用了。

…

B: Just whose fault is this damage?

这次的损坏究竟是谁的责任呢?

A: The order was in good shape when it left our factory.

货离开工厂时都是完好无缺的啊。

B: It certainly didn’t arrive here that way.

送到这儿时可不是那样!

A: We’ll make it right with you, of course.

当然，我们会帮你调查清楚的。

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（责任编辑：vstara）